Enablers, referred to as “EN,” are the pillars of support that provide the resources necessary to achieve our goals. The Soar to Roar Plan identifies four key enablers: EN1 – People, EN2 – Technology, EN3 – Infrastructure, and EN4 – Governance and Leadership.

The Soar to Roar Strategic Framework draws inspiration from the Service Value Chain (SVC) theory. At its core, SVC aims to optimize the core and support activities within an organization to deliver maximum value to stakeholders. Accordingly, our framework provides a structured approach to aligning our activities with our strategic vision and value proposition. It offers clarity regarding our goals and strategies, promoting consistency across the university.

Adaptability and accountability are central to this framework. It establishes a flexible approach to planning and execution, allowing us to adapt to evolving circumstances and adjust our goals and strategies as needed. Communication channels flow both top-down and bottom-up, ensuring a clear understanding of expectations and deliverables at every level. Simultaneously, it sets a framework for accountability and performance measurement. Each strategic driver includes a set of success metrics that will serve as benchmarks, enabling us to monitor and evaluate our progress.